• You can cancel an order only till the time the order is not shipped. Order cancellation will not be allowed after shipment of order.
• There will be no cancellation charges or processing fees for the customer upon order cancellation.
• If the payment was by Credit/ Debit Card, Net-Banking and Digital Wallets, we will refund the money in your respective payment account. Typically, refunds are processed in between 7- 10 working days after order is marked as cancelled.
• Please note that we depend on the credit card issuing bank to ensure refund into your account. We only control release of funds from our side, there is little we can do in case there is a delay from the bank’s end.
• Once order been shipped you have to call Thedupori customer care helpline available at site or write to us on firstname.lastname@example.org to request cancelation.
• If a cancellation request comes up, we will try to hold the shipment but we cannot guarantee that the cancellation request will be honoured.
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